A full range of features that save you and your agents time

Simple and Powerful Chatbot User Management

RPAiX Support Chat empowers  a user management system that allows you to manage users quickly and easily. As a result, both users and agents will enjoy an excellent user experience.

support chat user management
support chat registration and login

Registration and Login

We offer complete user management at RPAiX Live Chat. First, allow chat visitors to log in and register. Then, personalize the registration page with your fields. You will need to register before you can start a conversation.

  • Registration and login system
  • Require registration before starting the chat
  • Custom fields

Manage Users and Agents

All of your customer information is kept in one place. You can create new users, edit existing users, limit agent privileges, and view or modify user details from within your conversations.

  • Create new users and agents
  • Edit or delete users and agents
  • Delete bulk users
  • Manage privileges
manage users and agents
find, sort, filter

Find, Sort and Filter

With RPAiX Support Chat, you can search for users using email, name, or other custom fields. Then sort and filter them instantly from the user table. You can view and engage online users by simply sending the first message.

  • View online users
  • Sort users by name, email and more
  • Search for users
  • Filter users

Get to Know Your Customers

Increase customer service by collecting more data. This automatically extracts valuable information about users. Context is essential, no matter where you are located. Our goal is to make your customers happy in the long term.

  • User OS and browser
  • User location with map
  • User IP, local currency and more
  • User local time and current page
user details

Language Detection

Analyze the messages of the user to detect their language. This feature is powered by Google Cloud and can be used with real-time translations of messages.

  • Detect the user's language by analyzing the user's messages
  • Powered by Google Cloud