Simple and transparent pricing
Simple and transparent pricing
PLAN DETAILS
GENRAL
CHAT WIDGETS
LEAD GENERATION
MESSAGING
VISITOR INFORMATION
AGENT PRODUCTIVITY
MANAGEMENT
REPORTS
REPORTS
MISCELLANEOUS
Frequently Asked Questions
What is Chat.RPAiX and how does it manage support?
Chat.RPAiX utilizes Chat-GPT 4, Google Dialogflow, and a robust live chat system with a built-in ticketing system for 24/7 customer support. It efficiently handles customer inquiries, autonomously resolving up to 70% of queries, reducing support volume, and enhancing response quality. It also features a knowledge base system for instant access to information and custom automation to streamline processes.
Can I trust the answers provided by Chat.RPAiX?
Yes, Chat.RPAiX relies exclusively on your support content, ensuring that responses align with your support guidelines.
How quickly can Chat.RPAiX be activated?
Talking about speed? Chat.RPAiX can scrape data/content from various sources for instant activation and continuously improves to provide up-to-date support. It also automatically detects the user’s location and language for a personalized experience.
In how many languages does Chat.RPAiX offer support, and which apps can it integrate with?
Chat.RPAiX supports an impressive 95 languages, making it accessible to a diverse customer base. It seamlessly integrates with popular messaging apps like WhatsApp, FB Messenger, Twitter, Telegram, Viber, Google Business Messages, Line, WeChat, Slack, and Zendesk platforms.
How does Chat.RPAiX work with live chat?
Chat.RPAiX seamlessly integrates with human-led live chat, offering a balanced combination of automated and hands-on support. You can also customize department settings to streamline support.
Is Chat.RPAiX suitable for e-commerce and SaaS businesses?
Yes, Chat.RPAiX is tailored to streamline customer service for e-commerce, SaaS businesses, and any customer support department, offering quick and accurate assistance.
How does Chat.RPAiX ensure accuracy in answers?
Chat.RPAiX provides answers based solely on your support content, avoiding any misleading or irrelevant information.
What are the Key Features of Chat.RPAiX?
Chat.RPAiX boasts several key features, including the ability to set OpenAI versions, human-led live chat for personalized support, custom data/content training, various tailored plans, 24/7 multilingual support, quick activation with data scraping, a ticketing system, a knowledge base system, and custom automation.
How to Train My Chat.RPAiX?
The Chat GPT data training process is user-friendly and efficient. You can train your chatbot using content from your website or PDF documents, allowing it to understand the core content. To start training, simply input the URL of your chosen content source in your chat.RPAiX account’s Settings under Artificial Intelligence and Open AI – Training Sources. You have the flexibility to use different content sources, including websites, text files, PDFs, or XML sitemaps. If you have specific PDF or text files, you can upload them directly. Clicking the “Train your chatbot” button initiates the training process, where the chatbot learns from the provided data, enhancing its knowledge. After successful training, it can offer precise and contextually relevant responses.
Does Chat.RPAiX get better over time?
Indeed, Chat.RPAiX continues to learn and improve as your support content evolves, managing custom questions that were not previously answered by the bot.
Can I customize Chat.RPAiX to suit my business needs?
Certainly, Chat.RPAiX offers various customization options, including messenger working hours, widgets, department settings, a knowledge base system for instant information access, and custom automation to streamline processes.
How Do I Turn On/Off Human Support?
If the chatbot doesn’t understand a user’s question, it forwards the conversation to an agent. Click here to learn more.
Common Myths about AI Bots!
Dispelling AI chatbot myths, Chat.RPAiX offers easy setup, scalability, and the ability to provide both automated and personalized support.
How to Install Chat.RPAiX?
Installing Chat.RPAiX is a breeze. After creating your account, the first screen you see is the installation dashboard, copy the provided code, and paste it into the <head> section of your website’s source code on any page of interest.