Elevate Your Customer Experience With AiX

ENJOY ENTERPRISE FEATURES WITH RPAiX LIVE CHATBOT FREE ACCOUNT

Simple and transparent pricing

Save up to 20% with annual plans
FREE
$ 0 Elevate Your Engagement without a Price Tag
100 messages / month
1 user seat
Enterprise features
Fully customizable Live Chat
Feature rich
10,000 Character limit
GPT-3.5, GPT-4
AI Chatbot
Embed on unlimited websites
Human agent handoff
Ticketing System
Knowledge-base
Reports & Analytics
STARTER
HOT
$ 39.96 Everything in Free, plus:
4,000 messages / month
2,500,000 upload character limit
3 user seats
Advanced Automations
WhatsApp integration
FB messenger integration
Twitter integration
Telegram integration
Google business integration
Viber integration
Calendly Integration
Slack Integration
Zendesk Integration
Zapier integration
Hide RPAiX Branding (available as an add-on)
API Access
BUSINESS SOLUTION
CONTACT SALES Everything in Starter, Plus:
More uploaded characters
SSO/SAML Login
Custom integration
Worry-free chatbot management
Advanced AI training
Dedicated AI team / manager
Private Deployment
Customer Success Manager
User provisioning via SCIM (Coming soon)
Audit log (Coming soon)
Workspace analytics (Coming soon)
Training Sessions
Premium Support
FREE
$ 0 Elevate Your Engagement without a Price Tag
100 messages / month
1 user seat
Enterprise features
Fully customizable Live Chat
Feature rich
10,000 Character limit
GPT-3.5, GPT-4
AI Chatbot
Embed on unlimited websites
Human agent handoff
Ticketing System
Knowledge-base
Reports & Analytics
STARTER
HOT
$ 49 Everything in Free, plus:
4,000 messages / month
2,500,000 upload character limit
3 user seats
Advanced Automations
WhatsApp integration
FB messenger integration
Twitter integration
Telegram integration
Google business integration
Viber integration
Calendly Integration
Slack Integration
Zendesk Integration
Zapier integration
Hide RPAiX Branding (available as an add-on)
API Access
BUSINESS SOLUTION
CONTACT SALES Everything in Starter, Plus:
More uploaded characters
SSO/SAML Login
Custom integration
Worry-free chatbot management
Advanced AI training
Dedicated AI team / manager
Private Deployment
Customer Success Manager
User provisioning via SCIM (Coming soon)
Audit log (Coming soon)
Workspace analytics (Coming soon)
Training Sessions
Premium Support

PLAN DETAILS

GENRAL

  • Chat history
  • Unlimited chats & websites
  • Web, desktop & mobile apps
  • SSL encryption
  • GDPR compliance
  • WhatsApp, Messenger, Telegram, etc.
  • REST & JavaScript API
  • Autoresponder
  • Chatbots
  • Knowledge base + FAQ bot
  • Zapier integration
  • Ticketing System

CHAT WIDGETS

  • Mobile-friendly chat widget
  • Multilingual chat widget
  • Agent photos
  • Widget customization

LEAD GENERATION

  • Email request
  • Auto-invitations
  • Pre-chat form
  • Require phone number

MESSAGING

  • Offline messages
  • Notifications
  • Group chats
  • File sending
  • Emoji
  • Read receipts
  • Message editing and deletion

VISITOR INFORMATION

  • Brief visitor info.
  • Visitor info editing
  • Detailed visitor info
  • Visitor behavior
  • Visitor notes
  • Custom fields

AGENT PRODUCTIVITY

  • Chat deletion and export
  • Search
  • Typing insights
  • Visitor ban
  • Chat transcript to email
  • Saved replies
  • Shared saved replies
  • Chat ratings

MANAGEMENT

  • User roles
  • Supervision
  • Working hours
  • Status auto-toggle
  • Chat transfer
  • Automatic transfer of unanswered chats
  • Automatic closing of answered chats
  • Automatic operator assignments

REPORTS

  • Conversations
  • Missed conversation
  • Conversation time
  • Chat massages
  • Emails
  • Text messages

REPORTS

  • Leads
  • Users
  • Registration
  • Agent response time
  • Agent conversations
  • Agent conversation time
  • Agent ratings
  • Countries, languages, browsers
  • Operating systems
  • Subscriber automation
  • Messages automations
  • Email automations
  • Follow up
  • Searches
  • Article views
  • Article ratings

MISCELLANEOUS

  • Webhooks
  • Newletter
  • Scheduled office hours
  • UTC offset
  • Departments
  • Department hours
  • Queue
  • Routing
  • Hide conversation of other agents
  • Rich messages
  • Performance optimization
  • Export settings
  • Import settings
  • Grammarly Integration

Frequently Asked Questions

Get answers to common questions people have about Chat.RPAiX

What is AIX and how does it manage support?

AIX utilizes Chat-GPT 3.5 Turbo, Chat-GPT 4, Google Dialogflow, and a robust live chat system with a built-in ticketing system for 24/7 customer support. It efficiently handles customer inquiries, and can autonomously resolve up to 95% of queries, reducing support volume, and enhancing response quality. It also features a knowledge base system for instant access to information and custom automation to streamline processes.

Can I trust the answers provided by AIX?

Yes, AiX relies exclusively on your support content, ensuring that responses align with your support guidelines.

How quickly can AiX be activated?

Talking about speed? AiX can scrape data/content from various sources for instant activation and continuously improves to provide up-to-date support. It also automatically detects the user’s location and language for a personalized experience.

In how many languages does AiX offer support, and which apps can it integrate with?

AiX supports an impressive 95 languages, making it accessible to a diverse customer base. It seamlessly integrates with popular messaging apps like WhatsApp, FB Messenger, Twitter, Telegram, Viber, Google Business Messages, Line, WeChat, Slack, and Zendesk platforms.

How does AiX work with live chat?

AiX seamlessly integrates with human-led live chat, offering a balanced combination of automated and hands-on support. You can also customize department settings to streamline support.

Is AiX suitable for e-commerce and SaaS businesses?

Yes, AiX is tailored to streamline customer service for e-commerce, SaaS businesses, and any customer support department, offering quick and accurate assistance.

How does AiX ensure accuracy in answers?

AiX provides answers based solely on your support content, avoiding any misleading or irrelevant information.

What are the Key Features of AiX?

AiX boasts several key features, including the ability to set OpenAI versions, human-led live chat for personalized support, custom data/content training, various tailored plans, 24/7 multilingual support, quick activation with data scraping, a ticketing system, a knowledge base system, and custom automation.

How to Train My AiX?

The Chat GPT data training process is user-friendly and efficient. You can train your chatbot using content from your website or PDF documents, allowing it to understand the core content. To start training, simply input the URL of your chosen content source in your AiX account’s Settings under Artificial Intelligence and Open AI – Training Sources. You have the flexibility to use different content sources, including websites, text files, PDFs, or XML sitemaps. If you have specific PDF or text files, you can upload them directly. Clicking the “Train your chatbot” button initiates the training process, where the chatbot learns from the provided data, enhancing its knowledge. After successful training, it can offer precise and contextually relevant responses.

Does AiX get better over time?

Indeed, AiX continues to learn and improve as your support content evolves, managing custom questions that were not previously answered by the bot.

Can I customize AiX to suit my business needs?

Certainly, AiX offers various customization options, including messenger working hours, widgets, department settings, a knowledge base system for instant information access, and custom automation to streamline processes.

How Do I Turn On/Off Human Support?

If the AiX doesn’t understand a user’s question, it forwards the conversation to an agent. Click here to learn more.

How to Install AiX?

Installing AiX is a breeze. After creating your account, the first screen you see is the installation dashboard, copy the provided code, and paste it into the <head> section of your website’s source code on any page of interest.

Discover the Magic of AIX!

Effortlessly expand your reach to broader and more diverse audiences
for unparalleled business growth.