TRUSTED IT SUPPORT SERVICES

IT support is a process that helps to ensure IT systems are safe and minimize IT costs. RPAiX’s IT Support Services are backed by ten years of experience in help desk and app support. They include the IT help desk, Network Operations Center (NOC), and software support to ensure a superior user experience and continuous improvement of your IT processes.

START YOUR DIGITAL TRANSFORMATION
IT support services

HERE WE ARE - SEASONED, PATIONATE AND EXCITED TO HELP

Innovation Driven

Innovation is Our Game

We are well-versed in programming technologies that have been proven time and again. This allows us to keep up with the latest trends and developments. In addition, we create IT strategies that focus on smart connected devices, ecosystems, P2P transactions, and intelligent automation.

unrivaled experience

Unrivaled Experience

Our global network of IT consultants, solution architects, tech teams, data, and security engineers makes everything easy – from problem diagnosis to solution implementation. We’ll be there for you throughout the journey and never let you go.

proud

Proud of Our Accomplishments

Our portfolio includes software implementation, advisory, and digital transformation projects. We are able to manage compliance and regulatory requirements for more than 40 industries.

TRUSTED BY CLIENTS

Increase Performance, Save Time and Money with our IT Outsourcing Services

Model of Cooperation We Support

Staff Augmentation

Staff Augmentation

Fill the gaps in your internal IT team’s skills and resources with our specialists managed by you.

Self-managed team

Self-Managed Team

Carry out your IT initiative, create a self-managed team that is led by RPAiX’s Team Lead or PM.

Complete outsourcing

Complete Outsourcing

We will take full responsibility for your IT functions and all associated risks.

Answer 6 Questions to receive a Tailored Service Offering

We have prepared a simple service configurator that will help you to outline your specific business requirements and not forget about any of the challenges you might face.

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What areas do you need help with now?

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Summary

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SOFTWARE OUTSOURCING

Software Development Outsourcing Stats

Did you know that more than 50% of Fortune 500 Companies Outsource software development?
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software development outsourcing stats

Software We Develop

Find out about each offering by clicking on the icons below

Web Development

SaaS Products

Mobile App Development

Desk Top Applications

Cloud Applications

Libraries

WHY RPAiX?

Key Company Numbers
2012
IN BUSINESS SINCE
1369
SPECIALIST NETWORK
593
PROJECTS DEVELOPED
40
INDUSTRIES SERVED
Mike Guino
I appreciated how excited Uniwebb Software (now RPAiX) was about the discovery period. Other software teams were blasé about my needs, but Uniwebb Software was engaging, and they seemed excited about their work. Additionally, I was impressed with how quickly their team understood what I wanted from my project. Uniwebb’s AI engineers and data scientists are amazing, they were able to achieve 93% plus accuracy compared to 70-75% in academic environment!
Mike Gugino CEO 3D-Fit
ken nguyen
I am very impressed by RPAiX team’s quality, professionalism, understanding, and how efficient they developed and managed our large eCommerce web portal. I’m specially impressed by their AI marketing automation capability and how they saved me and my staff a ton of time in content creation.
Ken Nguyen CEO, Furniture USA
RF
I’m very pleased by Uniwebb’ work (now RPAiX) building our mobile app. It will be a great help for inspectors, supervisors, managers, office clerks, and a backend system with both super admin and admin panel for its managers. With this app, now are managing our work more efficiently across all of our locations in US and Canada effectively. The app is user-friendly and easy to navigate. I highly recommend RPAiX to anyone looking for an excellent app developer.
Rafael Sylva Corporate C.I Manager, Champion Homes
TS
Bo and his team designed and developed our eCommerce web portal. A very challenging job, and very pleased with the results. He and his team are highly recommended.
Thomas Schwab CEO, Baier Tools
Bo was able to create a web based system that met our challenging requirements and we continue working with Bo and his team to this day. I highly recommend Bo and RPAiX.
Earl Lavagnino Accounting and Tax Manager, ND Business Solutions
BP
Bo was very instrumental in building our eCommerce website. He’s very knowledgable and easy to to work with. Thank you so much for the great work you’ve done for us.
Brigitte Patterson CEO GSS International, Owner

Innovation is Our Game in IT Development

Find out about our capabilities in each technology by clicking on the info boxes below
ai

Artificial Intelligence

IoT

Internet of Things

data science

Data Science

virtual reality

Virtual Reality

big data

Big Data

Augmented Reality

Augmented Reality

computer vision

Computer Vision

Blockchain

Blockchain

Why Customers Choose RPAiX?

Responsibility

Assume overall responsibility for the ``how-to`` part of the project

  • Together, we will define the gaol that you desire.
    • Goals for business (cost reduction, revenue growth, process time reduction, etc
    • Improvement in the development process (faster, better-quality software delivery and more frequent releases, etc
  • We organize and plan the project to meet your goals. We also continuously monitor the progress and compare it with emerging needs.

Budget

Taking your budget limitations seriously

  • This will help you estimate your resources accurately.
  • Responsible use of resources: Using resources at lower rates for simple tasks and replacing them with resources that are low in performance.
  • Selecting a programming language, framework, or architecture pattern, and API. Based on careful analysis of all options. The development speed can vary between 2 and 20 times.
  • Cloud services can be used for messaging, image processing, analytics, and AI services, based on cloud providers such as AWS and Azure that are well-established.
  • Prioritization of continuous features.

Deadlines

Taking your deadlines seriously

  • Delivery time management according to set goals.
  • Avoid delays by prompt communication.

Transparency

Transparent service supported with regular reports

Monitoring and integrating the project’s progress

  • Attained set team and project APIs.
  • Actual versus planned use of resources
  • Current budget status for T&M proving model (Actual versus Planned, actual cost incurred plus revised estimations). ).
  • Potential and actual problems
  • Acceptability of the risk, revised risk management strategy

Restrospection

Regular Retrospections

Regular project roadmap revisions (stated business requirements vs. current business needs; feasibility requirement; value we bring to vs. the highest value).

Improvements

Cultivating continuous improvements

  • RPAiX is proactive in identifying new features, improvements and competitive advantages.
  • Potential stumbling blocks can be anticipated and communicated openly.

Communication

Each stakeholder will receive a tailored communication plan

  • Each stakeholder has different needs when it comes to analysing information.
  • Discussions about how to best communicate information (communication methods, level of detail and frequency of updates, timing, etc.) to each stakeholder.
  • Regularly exchange relevant information about the project status.
  • Next actions to be discussed or presented.