Remarkable Application Services

Application Services from A to Z

Application services include support, app development, cloud migration and modernization. Integration, security management are just a few of the many options. With 250+ IT experts, RPAiX offers all-around services to make your enterprise applications profitable.

RPAiX's Concept of Application Services in 2022.

The following points outline our concept of application services:
  • Modern technologies and methods are used. We are eager to use and continuously develop our IoT and big data machine learning, AI and image analysis, AR, and DevOps/Continuous delivery (CD) capabilities. We don't shy away from trusted techs that have been around for a long time.
  • We are experienced in dealing with complex IT environments that have been around for years. We have 12 years of experience in managing complex IT environments.
  • We offer flexibility in cooperation. We are open to working with third-party vendors to deliver customer business value. We can adapt the service timelines and adjust the responsibility scope to meet customer needs and priorities.
  • Our focus is on the TCO (Total Cost of Ownership) of solutions we deliver and manage. How to minimize operational, maintenance and other costs throughout a solution's lifetime.
  • We have established reliable and disciplined processes. Our ISO 9001 certified quality management and ISO 27001 certified information safety management are ISO 13485 and ISO 27001 certified.

Application Service Types We Offer

RPAiX provides the following application services to large and mid-sized enterprises:
Application development

Application Development

application management

Application Management

application modernization

Application Modernization

application integration

Application Integration

application security services

Application Security

application testing

Application Testing

Application Development

We develop and deliver cloud, mobile, and web business applications for different needs. We pay particular attention to their security, speed, integration potential, and flexibility.

Our software’s success is due to:
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The true value to business

We carefully analyze all your business requirements and the future context. Then, we make the appropriate architecture and technology decisions to create and design the solution that meets your specific needs.

Reliable work and undemanding support

We create loosely coupled, readable codes to make it easy for you to test, maintain, or upgrade.

High quality, timely releases

We are not just ISO 9001 certified. We have our own Quality Management System which streamlines our software development process and allows us deliver reliable solutions within the deadline.

Agile Delivery of new features

DevOps, Continuous delivery and Continuous Integration practices are all used, as well as automated testing and deployment tools. We ensure that you receive a releasable solution every week, without system freezes or code errors.

Application Management

Our team can manage your applications, ensuring increased flexibility for business and reduced IT costs. Our team uses the most current process management techniques to maintain and monitor your database and application servers, ensuring their stability, performance, and sustainability. We also keep them in line with current business requirements.

The following are just a few of the services we offer for application management:
Remote Application Monitoring Performance Management

Remote Application Monitoring Performance Management

We find problems and share the details with you. We track application performance, transaction integrity, data consistency, message queue exceeds, and server failures.

Remote app support

We can help you with a variety of issues and incidents. We also manage modifications (from minor enhancements and app changes) and configurations. Additionally, we will advise you on app optimization to meet new needs.

Help Desk

The help desk is available 24/7 and can be a single point for all application users. In addition, the agents will receive all inbound service requests through any preferred communication channel (email, phone, chat, ticket management system, etc.)

  • Information about the applications and their use.
  • Assess the problem and resolve it directly (L1 support). Or escalate to technical experts (L2/L3 assistance).
  • For self-help, create a knowledge base with FAQs.
  • Get feedback from users to help build a team.

Design of Continuous Delivery (CD) pipeline

We create and implement the CD pipeline that connects your app’s development, testing, and deployment. This allows you to use multiple DevOps/CD values and quickly deliver new features.

Application Modernization

Our team modernizes legacy applications to improve efficiency and integrate them into an enterprise IT strategy.

We can support many revival activities and scale them to meet your business needs.

application modernization

Application Modernization

  • Re-hosting: moving an entire app from the on-premises cloud infrastructure to the cloud without making significant code changes.
  • Replatforming –moving an application or part to the cloud using minor optimizations and upgrades that take advantage of cloud capabilities like automated performance scaling and better resilience.
  • Re-architecting- changing the architecture and design of an application to make it more scalable, flexible, and integrate-friendly, or to simplify app maintenance, testing, and deployment.
  • Reengineering – redesigning application components, updating aspects (e.g., performance, functionality), or adding new elements to an existing system.
  • Recoding –rewriting legacy apps on PowerBuilder and Delphi, VB C++, etc. .NET, PHP, and Java versions that are no longer supported by modern technology and tools.

We are here to make modernization easy and truly benefit you.

  • To get complete information on the application being modernized, you should closely collaborate with the customer (IT department and other relevant employees) and third-party vendors.
  • Extract business requirements carefully from existing software applications.
  • Analyze the infrastructure and identify any code dependencies or component integrations.

Application Integration

We can convert multiple applications from your IT environment into a single, coherent system that increases efficiency and user comfort.

We have the experience to make integration successful.

Choose an integration pattern that meets your current and future needs

Our track record is strong in various integration methods – point-to-point service-oriented architectural (SOA), enterprise bus (ESB), and shared database (for some instances). We can create an integration solution that maximizes your profit

Be aware of specific integration risks.

We ensure that the integrated system provides adequate response time, security, and data quality.

The end-to-end process of integration

We will design and implement an integration architecture. Additionally, we will modernize legacy applications to make them work in the new environment. In addition, we provide extensive testing coverage at both the component and system levels.

Application Security

RPAiX security experts are available to assist businesses in making their applications secure.

  • We are ISO 27001 certified and adhere to all security principles. This helps you comply with industry-specific security requirements such as HIPAA. GDPR. PCI DSS.
  • We can help you compile security requirements and recommend an app design pattern resilient to potential security threats.
  • Continuous security monitoring is implemented to ensure your applications are secure and reliable. We also timely identify the need to upgrade security to address ever-evolving cyber threats.
  • We will examine security flaws in your application using a white box (with code audit), or black box (without access to the application code) testing. The report includes recommendations for overcoming those vulnerabilities.

Application Testing

To quickly identify and confirm that enterprise solutions are working correctly and meet the quality standards, we perform extensive manual and automated testing (vital to Continuous Delivery).

With multiple testing methods, we ensure that your application is thoroughly checked.

  • Functional Testing
  • Performance Testing
  • Usability Testing
  • Integration Testing
  • Compatibility Testing

CLIENT REVIEWS

About the quality of our work

Mike Guino
I appreciated how excited Uniwebb Software (now RPAiX) was about the discovery period. Other software teams were blasé about my needs, but Uniwebb Software was engaging, and they seemed excited about their work. Additionally, I was impressed with how quickly their team understood what I wanted from my project. Uniwebb’s AI engineers and data scientists are amazing, they were able to achieve 93% plus accuracy compared to 70-75% in academic environment!
Mike Gugino CEO 3D-Fit
ken nguyen
I am very impressed by RPAiX team’s quality, professionalism, understanding, and how efficient they developed and managed our large eCommerce web portal. I’m specially impressed by their AI marketing automation capability and how they saved me and my staff a ton of time in content creation.
Ken Nguyen CEO, Furniture USA
RF
I’m very pleased by Uniwebb’ work (now RPAiX) building our mobile app. It will be a great help for inspectors, supervisors, managers, office clerks, and a backend system with both super admin and admin panel for its managers. With this app, now are managing our work more efficiently across all of our locations in US and Canada effectively. The app is user-friendly and easy to navigate. I highly recommend RPAiX to anyone looking for an excellent app developer.
Rafael Sylva Corporate C.I Manager, Champion Homes
TS
Bo and his team designed and developed our eCommerce web portal. A very challenging job, and very pleased with the results. He and his team are highly recommended.
Thomas Schwab CEO, Baier Tools
Bo was able to create a web based system that met our challenging requirements and we continue working with Bo and his team to this day. I highly recommend Bo and RPAiX.
Earl Lavagnino Accounting and Tax Manager, ND Business Solutions
BP
Bo was very instrumental in building our eCommerce website. He’s very knowledgable and easy to to work with. Thank you so much for the great work you’ve done for us.
Brigitte Patterson CEO GSS International, Owner

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