eCommerce 
Connect AI Powered Support Bot by RPAiX
Using the most advanced AI powered support bot in the world, you can speed up customer resolutions and automate conversations in less than a minute.
Automated Communication
As a virtual agent, the bot will respond to visitors’ messages when it knows the correct answer. However, if the bot cannot find the right answer, a human agent will be informed, respond to the message, and take control.
EASY TO USE
No Coding Skills Required
Simply add your questions and answers in your admin dashboard, and Dialogflow will handle the rest.
Learn While You Build
Start with a simple bot and then move on to more advanced features such entities and contexts.
Online Guides and Videos
Dialogflow is a leader in the bot industry. There are many online tutorials, help articles, and YouTube videos.
Ready-To-Use Templates
Making the first steps to creating a chatbot may seem daunting. Dialogflow offers several ready-to-use templates for chatbots that can answer general questions.
BENEFITS
Increase productivity and work flow
RPAiX Support Chat can be used to reduce stress in agents by answering boring and repetitive questions automatically.
Reduce Agents' Workloads
RPAiX Support Chat Bots can averagely respond to 30% of customer service requests. This frees up your team for more important tasks.
Support bots run your website 24/7
The RPAiX support chatbot can work 24/7 to save you time and money. Therefore, the bot is permanently active.
Be a Better Probelm Solver
With RPAiX Support Chatbots reduce customer wait times by answering users’ questions in seconds.
Automatically Qualify Leads
You can connect with potential leads immediately and get user details automatically through human-like conversations.
Increate Conversion Rates
You can use your online presence, instant responses, and professional communication to increase your conversion rates.
Train ChatGPT on Custom Data
Chat.RPAiX + OpenAI + Dialogflow on Steroids!
Enhance your Chat.RPAiX chatbot’s capabilities with our custom data training service. We tailor the chatbot to understand your industry-specific language, ensuring accurate and personalized interactions. Leveraging Dialogflow and OpenAI, we fine-tune responses to match your brand’s voice and address user queries effectively. Elevate your customer engagement with precision and expertise.
Prompt Editing
Transform your chatbot’s interactions into finely-tuned conversations with Chat.RPAiX’s prompt editing feature. Customize the chatbot’s tone and offer valuable information to ensure precise responses to user queries.
Responses and General Questions
Should a question fall outside Dialogflow’s scope, Chat.RPAiX seamlessly steps in with answers from OpenAI. You also have the flexibility to enable or disable Dialogflow as needed.
Dynamic User Expressions
Elevate your chatbot’s versatility by generating diverse user expressions for Dialogflow Intents. Automatically refine your chatbot’s performance and enhance its understanding.
Spelling Correction
Bid farewell to spelling errors. Chat.RPAiX’s advanced technology detects and rectifies spelling mistakes in user queries, ensuring precise interactions with Dialogflow.
Message Rewriting
Experience the power of message rewriting as Chat.RPAiX enhances agent messages. Infuse greetings, refine language, and maintain a polished and friendly tone.
Smart Reply
Empower agents with the smart reply feature, offering quick response suggestions based on user messages. Save valuable time and enhance customer service.
Fine-tune OpenAI
Fine-tune every aspect of OpenAI and ChatGPT with precision. Adjust temperature, frequency, custom models, and more to craft tailored interactions.
Human Takeover
Chat.RPAiX ensures uninterrupted conversations. When OpenAI can’t reply, utilize the human takeover option to effortlessly transfer to a live agent.
Global Communication
Expand your reach with Chat.RPAiX’s multilingual capabilities. With just one click, tap into Google AI’s robust multilingual features and effortlessly engage users across languages.
Chatbot Training on the Fly
You can improve the bot’s performance by answering questions and providing real-time answers. For example, with just one click, admin users can send questions to human agents and provide new answers to the bot.
Rich Messages and Surveys
The RPAiX support bot has the same functionality as a human agent. It can send attachments and rich messages, surveys, and media. These are all easy to add to the bot’s message.
Why Dialogflow Integration? Why Not an In-House Solution?
Human Takeover
RPAiX support chatbot is always under the control of humans. You can take control of a conversation if a bot does not answer. Agents are only alerted by the bot when needed using various methods.
WooCommerce Integration
The RPAiX chatbot can read WooCommerce shop contents using the AI of Dialogflow and the structured data from WooCommerce. It can then provide relevant answers. For more information about this feature, click the button below:
Google Assistant and Knowledge Base
Your RPAiX support chatbot can gain additional knowledge to enhance its superpowers. For example, the bot will automatically use your Knowledge Base questions and answers, Google Assistant articles, or RPAiX Support Chat articles.
Artificial Intelligence
Your support bot can engage in conversation with humans-like quality using state-of-the-art artificial Intelligence. In addition, the bot can interact with users at all levels using data and machine learning.
Omnichannel: Works with Telegram, Facebook, and More
Support chat allows seamless connections to all major messaging platforms, including Facebook Messenger and Telegram. It also supports rich messages across all platforms.
Analytics
You can check for missing questions, track the total number of chats you have, and view sentiment analysis. In addition, you have access to data all day, which allows you to fine-tune and improve your bot every day.
Google Search and Spelling Correction
Your RPAiX support chatbot can search Google for answers and visit your website via Google search. It will also be able to correct misspelled questions. It all works automatically.
Bot Actions
Your support chatbot allows your chatbot to perform actions for users, like opening emails, changing departments, or even changing articles. To see the complete list of actions, click here.
Support for Dialogflow CX & ES
Additional Features
Email and Text Message Support
The support chatbot can automatically reply to users’ emails and text messages if the answer is known.
Free to use
Dialogflow is free to use. However, enterprise businesses with a high traffic volume will require a paid plan in addition to RPAiX support chat fees.
Machine Learning
RPAiX support chat platform uses machine learning to understand what users say and extract structured data accordingly.
Natural Language Processing
Using years of domain knowledge and big data, the integrated Google’s Dialogflow NLP is among the most advanced in the world.
Sentiment Analysis
RPAiX support chat recognizes user sentiments and can spot frustrated users with score and magnitude metrics.
Entity Detection
Integrated Dialogflow in support chat can extract structured data from end-user expressions to understand questions like humans.
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