Enjoy more features with AiX. New features coming soon.

Improve Your Workflow with Innovative AI-Powered Live Chat Features –  Meet AIX

AiX by RPAiX offers a variety of features that can help you save agents’ time. Give your staff the tools to increase customer service efficiency and arm them with the right tools.

RPAiX chat features
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Progressive Web App

AiX administration section is a progressive web application that can be installed both on Windows and Macs. Also, it can be installed on Windows and Macs and any other apps on your mobile devices.


Multilingual and RTL

AiX is multilingual, with RTL directions and translations available in 41 languages. You can add translations to your custom content to make it multilingual. In addition, you can use automatic language detection software.

  • Already translated in 41 languages
  • Option to easily add new translations
  • Automatic language detection
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Privacy Acceptance and GDPR

Before you open a chat, ask your users to read the terms of services, privacy policies, and GDPR. Then, you can eliminate all legal worries with just a few clicks.

  • Europe GDPR and privacy terms acceptance
  • Multilingual

Design Customization

You can customize AiX to reflect your brand with just one click. You can also edit CSS in seconds!

  • Set the header background image
  • Change agents or brand headers
  • Adjust colors
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rpaix live chat security

Security Is Our Top Priority

AiX’s security is paramount. Security audits are conducted periodically by our security experts. In addition, we constantly implement the most current security technologies and keep abreast of the latest security threats.

  • Periodic security audits
  • AES-256-bit encryption
  • Latest security technologies
  • We stay up to date

Inline Panel and Full Screen Chat

Transform a chat into an interactive panel and place it wherever you want, be it full-screen, minimal, or just as you wish. You have a lot of customization options. 

  • Customization flexibility
  • Modern and minimal design
  • Easy to use
  • We stay up to date
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Built with Performance in Mind

Speed is everything. AiX can use Webhooks instead of AJAX and HTTP requests which slow down the server. In addition, we optimized the performance of the most expensive tasks to ensure that the software runs smoothly on all websites, even those with high traffic, and on shared hosting servers with limited resources.

  • Fully asynchronous, both front-end and admin.
  • Resource-saving mode when the chat is inactive
  • Built for high-traffic websites
  • Built for limited-resource hosting
  • Ultra-compact source code
  • The most lightweight plugin for WP Rocket
  • Your data is never sold to third-party companies.
  • All conversations, user details, and other data are stored on your server.
  • We don't have access to any of your data
  • Your data is shared if you use some of our apps; see details here
  • You own all of your data
  • Excellent privacy solution

Your Data. Your Privacy

Big data has become a precious commodity. Unfortunately, data breaches have become commonplace. AiX is unlike other large tech companies that violate their users’ privacy, even chat solutions. We will ensure that you retain complete control over all data.



With AiX, allow your users pick the right department to start a conversation. Then, to ensure they can only access the conversations that have been assigned, assign departments to agents.

Department chat
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Premium Support

Our support team is always available to help you 24/7.

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Online and Typing Status

The user can check when agents are online and what message they are typing.

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Attachments, Media and Lightbox

Multiple attachments and media can be sent. View and open images in a lightbox.

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Office Hours and Timetable

A dynamic timetable that shows office hours in user’s local time.

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Our panel is fully responsive and optimized for tablets and smartphones.

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AiX is available for all major browsers, including Safari and Opera.

Discover the Magic of AIX!

Effortlessly expand your reach to broader and more diverse audiences
for unparalleled business growth.